RT Journal Article
SR Electronic
A1 Liška, Roman
A1 Veteška, Jaroslav
T1 Comparison of satisfaction of students in schools using quality management systems with students of mainstream schools
JF e-Pedagogium
YR 2021
VO 21
IS 3
SP 20
OP 41
DO 10.5507/epd.2021.027
UL https://e-pedagogium.upol.cz/en/artkey/epd-202103-0002.php
AB The study deals with the issue of school quality, specifically, Quality Management Systems (hereinafter referred to as "QMS"), which are used by secondary vocational schools in the Czech Republic. The conducted study wants to evaluate and compare the impact of the most commonly used quality management systems on student satisfaction and attitudes towards school. A standardized questionnaire developed by the Leibniz Universität Institute for Pedagogy and Adult Education Hannover was used. The survey was conducted at 21 secondary vocational schools of various school authorities and sizes in seven regions of the Czech Republic. The questionnaires were given to 6 454 students and 21 principals. The main research group consisted of five schools; sixteen schools formed a control group. Two main and three partial hypotheses were tested, aiming to measure the overall impact of QMS on students' satisfaction with their school, with the quality of teaching, their teachers and technical equipment. The results show that students of schools using QMS evaluate their school slightly better than students from schools that have not implemented the QMS.